Starting
a new venture is exciting and once an entrepreneur makes some headway, he is so
overjoyed at the prospect of doing business for the first time that he often
makes one cardinal error - failure to get into a binding contract with his
clients. Sure, initial clients usually come from past networking relationships
or as referrals. But that's' no reason to skirt formalities.
The
absence of a contract can delay payments and lead to even bigger problems,
where a bigger client may not pay up at all! There have been instances where
small business owners have had to shut shop because they could neither recover
payments from clients nor afford an expensive legal battle.
"Failure
of clients to pay up on time or not at all is one of the main reasons for the
failure of start-ups in India."
The threat of legal action often does the trick with errant clients but this
needs the backing of a formal contract."
Here
are the whys and wherefores of a formal contract.
1.
FIRST, DETERMINE THE TERMS
A
business contract must clearly spell out details such as the nature of services
provided; the benchmark against which work will be evaluated; and, most
importantly, the mode, manner and time of payment. There is no place for vague
terms such as 'reasonable time frame' or 'subject to satisfaction'. Other
critical details are terms of dispute resolution and termination of the
contract. Start-ups tend to ignore the latter two terms as they want to turn a
blind eye to the possibility of unpleasant developments or are naïve enough to
believe that things will not go awry.
2. SEEK
LEGAL COUNSEL
While
all this sounds simple enough, one needs a thorough grounding in the Indian
judicial system to actually draw up a contract. And, no, the Internet is no
substitute for hiring legal counsel. Unfortunately, the Indian legal system
does not have separate legislation for start-ups and treats all businesses
alike. This is why a bigger company with more experience can stamp out a
smaller, first-time entrepreneur if there are loopholes in the contract or,
worse still, if there is no formal contract at all!
3. SAFEGUARD
INTELLECTUAL PROPERTY
An
entrepreneur is unlikely to know about the Indian Contract Act, which must be
adhered to while drawing up any contract. Laws pertaining to Intellectual
Property (IP) must always be kept in mind, especially if your start-up is in
the creative field or any other IP-sensitive business.
4. HIRE
AFFORDABLE LEGAL COUNSEL
A
formal contract is the very basis of a business agreement. "These
documents should be considered the core of the relationship between a start-up
and its client, an advisor, employee or investor,". Therefore, it is
mandatory to seek legal advice, which should be budgeted for at the planning
stage.
So,
regardless of how small your business is, make sure you enter into a formal
contract before you shake on a deal. At the very least, your professional
approach from day one will win you brownie points with angel investors and
venture capitalists at a later stage!
Source: Gargi Banerjee, Moneycontrol
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